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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


March 14, 2023

2  out of  5 rating by minxymoo232
"John Neri has been my auto insurance provider for almost two years and though he was once the cheapest option for me, he no longer is. I was really disappointed upon buying a new car and my insurance jumping $100. I accepted this because I needed insurance, but now because of my financial losses, we had to move cities. So because we are poor and couldn't afford to stay in the suburbs, they surprise me by raising my insurance $100. It would make more sense they'd want to work with you to lower your insurance when you're financially struggling, but they just want to punish you for being poor, I guess. The lady I spoke to said it's only this month that I'd have to pay almost $300, but my insurance will still be going up permanently by $50, and that's still an insane amount to me. $250 for insurance? They also gave me no warning of this change either. I only discovered it when I opened the app. Very disappointing. I switched policies already and am calling on Monday to cancel my policy with John Neri. He was a great insurance provider some time ago, but I simply can't afford to stay with him."

Samuel Reeve

February 22, 2023

5  out of  5 rating by Samuel Reeve
"Very helpful an reasonable pricing an good customer services!"

Kamerin Langhorn

February 21, 2023

5  out of  5 rating by Kamerin Langhorn
"Cassandra and Melissa been an awesome help! Both answer my questions right away when ones not able to reach the phone. Highly recommend at least getting quoted for a insurance policy with these gals/group!"

Zach Allen

February 17, 2023

5  out of  5 rating by Zach Allen
"Amazingly well done with the presentation, look forward to have such caring people looking out for me and mine"

Adan Diaz

February 10, 2023

5  out of  5 rating by Adan Diaz
"Great people to work with"

Pugz Tryon

February 8, 2023

5  out of  5 rating by Pugz Tryon
"John Neri was very helpful! Very well spoken and took his time to explain every aspect of my policy. Highly recommended!!!!"

Cassandra Laws

January 13, 2023

5  out of  5 rating by Cassandra Laws
"Great place! They care about you and your needs! Fantastic team!"

zz rd

November 2, 2022

5  out of  5 rating by zz rd
"Thanks a million to Melissa for walking me through things when I had questions, and for helping me get everything setup for my first major car purchase! We had to make a change to the ID cards (because I failed to include important information, no fault of Melissa's!) and she emailed me the correction within minutes, which *REALLY* helped out! Amazing customer service, personable, and professional~"

Timothy Noe

October 7, 2022

5  out of  5 rating by Timothy Noe
"Friendly, knowledgeable, and will take the time out of their day to help you and answer any questions. Makes buying insurance and adding new policies an enjoyable experience."

Caleb B.

September 28, 2022

5  out of  5 rating by Caleb B.
"The staff at John Neri State Farm are friendly, break down the complexities of policy options, and strive to ensure you receive the best possible rates and protection. Their customer service is unparalleled, and I appreciate their personable approach to insurance."

Mary Jo Day

September 20, 2022

5  out of  5 rating by Mary Jo Day
"Michelle made this the easiest insurance purchase we have ever done. Hope to get 45 years from this company!!! Thanks so much Michelle."

Debbie Renshaw

August 9, 2022

5  out of  5 rating by Debbie Renshaw
"John and his staff are EXCELLENT! They assisted me with insurance for one of our employees and gave me incredible peace of mind that everything would be handled correctly, efficiently, and with customer service that is second to none. Knowledgeable and friendly staff went above and beyond the call of duty to ensure the trip to the NYDMV was as painless as humanly possible. I cannot say enough good things about this company - Call John or his wonderful staff NOW if you need insurance (and at a competitive rate!)."

Mark A. P. Hannay-Zaia

August 3, 2022

5  out of  5 rating by Mark A. P. Hannay-Zaia
"We had our first policy review. John, the entire office, talk with you. Not to you, not above you. John makes sure you understand what he's saying, without being condescending. Aside from the technical conversation, it was like picking up a conversation with a friend you haven't been around for awhile."

Debra VanGelder

July 13, 2022

5  out of  5 rating by Debra VanGelder
"John was personable, making you feel like you've known him forever, and extremely friendly. He even sent us a picture so we had a face with a name and we knew who we were dealing with. What John did for me in an hour, I had been procrastinating f and putting off or 2 years. I had no intentions of doing it that day with John's random call, but because of his friendliness, compassion and understanding he drew me in and took a large load off of my shoulders! Thanks John for being who you are."

Charles Powers

May 20, 2022

5  out of  5 rating by Charles Powers
"Nice staff and great customer service. So glad I have their office nearby."

Kellie Kulis

May 18, 2022

5  out of  5 rating by Kellie Kulis
"They have always had my back with what ever issue I had with my insurance.Big thanks for helping with my accident I was in, in January.They walked me through what I needed to do."

Dan Algar

May 5, 2022

5  out of  5 rating by Dan Algar
"John and his team have gone out of their way several time recently to make my insurance needs effortless. Thanks."

Curtis Thompson

April 22, 2022

5  out of  5 rating by Curtis Thompson
"Every time I've called this office, I give my first name, and nothing else. Melissa, instantly knows who she is talking to and engages me like a family member. I appreciate the way they make me feel as a valued part of our local community. Thank you and job well done."

Linda Albrecht

April 21, 2022

5  out of  5 rating by Linda Albrecht
"After a house fire in the neighborhood, I started wondering about my own coverage which I tend to take for granted. I made an appointment to review my coverage with John. i was happy to know that I have good coverage on both my house and my car---and more than that, happy to meet with an insurance salesman that didn't try to sell me anything. I walked out with a light step, relieved with confidence that I was "in good hands"."

Lauren Neri

April 14, 2022

5  out of  5 rating by Lauren Neri
"Friendly, knowledgeable and professional service."


April 7, 2022

5  out of  5 rating by A
"John is an incredible agent! Highly reccomend giving him a call for any insurance need!. He's very knowledgeable and kind. John explained my whole policy to me and made sure I understood exactly what things were for! Made the process effortless on my end. Thank you John!"

jo stone

March 25, 2022

5  out of  5 rating by jo stone
"Very friendly and thoroughly answered all my questions, highly recommend"

Jeremiah Cooper

March 18, 2022

5  out of  5 rating by Jeremiah Cooper
"The easiest, most smooth process I’ve ever gone through. Not just to get car insurance, I mean anything. The team here is very detail oriented and make sure you get exactly what you need for a fair price. Nick also gave me advice and things to take advantage of to further lower my rate. Great people. Would recommend to anybody looking for car insurance. Truly the best! -Jeremy Cooper"

Jacob Keough

March 16, 2022

5  out of  5 rating by Jacob Keough
"Working at the Fox Dealerships, I have found Mike Needham very helpful with helping my customers who have State Farm for all of their insurance transfers on their new vehicles, or customers who need to obtain insurance. I would definitely recommend Mike due to his professionalism and ability to exceed expectations."

Alex Mitchell

March 4, 2022

5  out of  5 rating by Alex Mitchell
"Mike is the man!! Great customer service and patience"